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Adobe scan app not sending through email?

by stacy

If you have been using the Adobe scan app on your iPhone or iPad to scan documents, you may have noticed that your scans are not being sent through email. This is because the app was updated to version 2.0 and no longer supports older versions of the Adobe connect software required to send scans through email.

If you need to send a scan through email, you can still do so by using the Adobe connect app on your computer.

What is an Adobe scan app?

An Adobe scan app is a program that enables you to scan documents and images. It can be used to create digital copies of documents or photographs.

How to install and configure the app

If you’re using Adobe’s Scan app to capture and digitize documents, you may be wondering why your scans are not appearing in your email inbox. Here’s how to install and configure the app, and fix the problem.

To begin, open the Adobe Scan app on your device. Tap the three lines in the top left corner of the app screen. From here, tap Settings. Under “Email settings,” make sure that “Send scans through email” is set to “On.” If it’s not already turned on, tap Add account and enter your email address. In the “Scan type” dropdown, select “Document.” Next, under “Email settings,” make sure that “Send scans as attachment” is set to “On.” Finally, under “Attachments,” make sure that “Upload attachments from email” is set to “On.” You’re done!

If you’re still having difficulty sending scans through your email account, try turning off some of your account’s features first. For example, try disabling automatic updates or deleting some of your email messages. If that doesn’t work, contact Adobe Support for help setting up the Scan app correctly.

Sending scans through email

Adobe Scan app not sending through email- Users have reported that their scans are not being sent through email. Adobe has released a statement saying that the issue is due to a bug and that they are working to resolve it as soon as possible. If you have already sent scans through email and they have not arrived, please contact Adobe customer service for assistance.


If you are using the Adobe Scan app to scan documents and photos, you may not be receiving the scanned files in your email. This can be due to a number of reasons, including an incorrect email address being provided when scanning, a blocked IP address, or insufficient storage on your email provider’s servers. To troubleshoot this issue, you can try the following tips:

  • Verify that the Adobe Scan app is correctly installed on your device.
  • Check to see if your email is being sent through an email server that is capable of scanning PDFs and other large file types.
  • Verify that your email address is entered correctly in the Adobe Scan app.
  • Check to see if there are any issues with your device’s connection to the internet.

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