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Choosing an Electronic Signature Software: 6 questions you didn’t think to ask

by stacy

A survey conducted by Canon found that twenty-eight percent of small and medium-sized businesses waste too much time on administrative paperwork. YouGov conducted yet another study and discovered that small and medium-sized businesses (SMBs) lose around £8.72 billion per year due to the fact that they spend an average of four or more hours per week on administrative paperwork.

It is not always the case that putting in more hours at work would result in a job well done. It’s about becoming more efficient in your work. This concept is precisely the reason why small and medium-sized businesses all over the world are trying to get on the bandwagon of electronic signatures.

Nevertheless, selecting the appropriate electronic signature software for your company might be a challenging task to undertake. Therefore, we went ahead and completed some of the required groundwork on your behalf.

Before you pick up the phone and talk to someone, you need to ask yourself these six questions first:

A Comprehensive Overview of How Different Countries Regulate Electronic Signatures



(1) Does it provide a user experience that is easy to understand?

When searching for electronic signature software, one of the most important aspects to take into account is how simple it is to use. Our guess is that you won’t be satisfied with the current solution for very long if it requires your staff to spend a significant amount of time reading through a manual before they can begin their work.

Choose a piece of software that is not just user-friendly but also straightforward, preferably one that is developed to make it easier for customers to have a good experience each and every time. Signeasy is able to help you get closer to your objective by providing you with a number of helpful features, such as highlighted mandatory fields and reusable templates, to name just two of them.

(2) Can it be used in conjunction with the tools I already have?

It’s likely that your staff uses a dozen different business applications to manage day-to-day responsibilities. The utilisation of electronic signature software that is compatible with the employees’ preferred applications, such as those offered by Google, Microsoft, and Box, will assist in immediately boosting employee productivity.

If it does not fulfil your requirements, check to see if the solution provides a robust and adaptable application programming interface (API) that enables your company to have an easy-to-use electronic signature experience within your tools. Your employees will appreciate the significant time savings this provides.

(3) Does it provide a consistent experience when using a mobile device?

The current highly competitive industry requires a system that enables employees to securely email papers, sign them, and manage them while they are on the move. Choose a digital signature programme that is available as apps native to the three most popular operating systems: iOS, Android, and the web.

Because of this level of compatibility, you will be able to take advantage of instant notifications in order to make certain that your staff are constantly working on the appropriate tasks and are on time.

(4) To what extent does the software protect users’ information?

Protecting the confidentiality of your data should also be a high priority when selecting software for electronic signatures. There is a wide range of levels of security available across the various options.

Consider adopting SSL encryption as a best practise for protecting your sensitive data and documents. Add to that a comprehensive audit trail that keeps track of every step of the signature process, beginning with the signer’s email address and on through the device IP, document fingerprint, and timestamp. These audit trails can also come in handy as legal evidence in the event that your company is ever need to defend itself in court.

(5) Does it allow for the branding of the company?

In the eyes of the consumer, your brand is what differentiates you from the other companies in your industry. Then why not make the most of it by using the electronic signature software of your choice?

Look for a service that gives you the option to personalise document workflows by including your company logo in them. If you want to provide a consistent brand experience to your customers, one of the smallest but most important steps you can take is to make sure that your company’s logo is visible to them at all times. If you combine this step with an easy viewing and signing process, you’ll be in good shape.

(6) Does it follow the regulations that are pertinent to the use case that you have in mind?

The geographical location in which your company operates might have a significant impact on the requirements that electronic signature softwares are required to comply with.

The Electronic Signatures in Global and National Commerce Act, often known as E-SIGN, and the Uniform Electronic Transactions Act are both laws that are followed in the United States (UETA).

The electronic IDentification and Authentication Services are utilised by the EU, also known as the European Union (eIDAS).

Because of the specifics of your use case, you are going to need to investigate any and all additional pertinent rules and regulations. If you want to file your tax returns using electronic signatures, for instance, then the solution you choose must also be acceptable to the Internal Revenue Service.

If you ask yourself these questions before making a final decision regarding electronic signature software, you will be able to select a solution that meets all of your requirements with simplicity because it will be tailored specifically to your situation.

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