DSL Light Blinking Green But No Internet (5 Ways To Fix)
It can be a surprise when you are unable to connect to the internet to stream your favorite streaming services or to get work done from home. In these situations, you must take the time to identify and fix all issues so that you can go online. This guide will show you how to troubleshoot your modem step by step and get your internet connection working again. First, you need to understand what lights are on and off and how they affect your internet connection.
Light Status and Their Purpose
Multiple lights indicate the different functions of your modem. Understanding each function can help you identify the problem.
- Power – This indicates whether or not the modem’s adapter is working to keep the modem powered up.
- DSL/WAN – It tells you whether you have a stable connection to your service provider (commonly called the uplink).
- Internet – This light indicates if you have internet access and if data sending or receiving is possible
- Ethernet – This light is activated when you connect a device to your modem’s ethernet port
Fix DSL Light Blinking Green But No Internet Issue
If you still have not been able to connect to the internet, even though all other connections seem to be working, you should contact your internet service provider. These troubleshooting tips may be helpful to you in order to resolve any problems.
- After a while, unplug your modem and plug it back in. A simple reset will usually fix most problems with your modem. It will also restore your internet connection. Resetting clears any cache and restores it to its working and functional state.
- Verify that your broadband line is plugged into the right port on the back of the modem. A loose cable can often disrupt your internet connection and cause you to lose access. Before you try to access the internet again, make sure all cables are securely plugged into your modem.
- You might have multiple connections on your modem, and your modem may be overloaded. Disconnect all other devices and then connect to your computer.
- Sometimes, a simple reset/powercycle change won’t suffice to refresh your modem. Before you reset your modem back to factory default settings, make sure you have the correct service provider settings. Also, keep the password and username for PPPOE handy so that you can log in again.
- Finally, contact your service provider to inform them about your current problem with your DSL connection. There may not be a problem on your side. It could be that your ISP is having problems with their lines or service. You can contact them to be made aware of any network issues or malfunctions that could affect your internet connection.
There are many factors that can cause problems with your internet connection. You can’t fix all of them, especially if it isn’t obvious. You could have lost internet access due to a power outage or interruption. Before you seek professional assistance with internet problems, make sure to try the above tips.