The LED lights on the Xfinity Cable Box indicate the activity and state of your device, just like the Xfinity Wireless Router. A blinking green light on the Xfinity Cable Box is one sign of trouble. Knowing what this light means and what you need to do to fix it is important because sometimes you simply don’t have time to wait for the tech support.
What does the Green blinking light from the Xfinity Cable Box indicate?
Your Xfinity Cable Box’s LED lights are designed to inform us about the current status of our device. The green blinking light on the cable box indicates that something is wrong. These are possible reasons:
- There is a software update in progress
- no signal
- device isn’t activated yet
You can fix the problem by taking steps to identify what might be causing this green blinking light. Of course, you can contact the customer support immediately but some of the steps are so easy that you simply don’t have to do that until you try whether they will fix the issue.
How do I fix the Xfinity Cable Box blinking red?
Sometimes, you’ll only need to do one of the fixes. Other times, you may need to do multiple depending on the cause. We want to see a steady light at the Xfinity cable box that indicates everything is functioning properly.
So, let’s make that happen.
Is there an update in the background?
You might notice the Cable Box blinking in green. Three timesIt indicates that there has been a system upgrade. It is best to not power off your cable box and allow the system update to complete. Once it has completed, the green light should cease blinking.
Restart the cable box
Restarting your cable box is simple and easy. It’s also very efficient. Turn off the cable box. You can leave it that way for approximately five minutes and then switch it back on. You can test it to see if the Xfinity Cable Box still blinks green. If it is then move to the next step.
Are cables and connectors properly connected?
An activation issue can be caused by a loose or damaged connection. The Xfinity Cable Box will blink green if this happens. Make sure you check all connectors and cables to ensure that the ends are securely and correctly connected.
After checking all cables and connectors, the green blinking light should stop blinking. If it blinks, you can try the next step.
Is your device authorized?
The Xfinity cable box should blink twice green to indicate that the digital adapter needs to be authorized. The blinking light should stop flashing after the authorization process is completed. For authorization of your Digital Adapter, please call the Service Hotline.
Is your remote not working?
You can use the power switch on the front panel of the Xfinity Cable Box to replace the remote. If you are able to operate the TV using this switch, then it is likely that the remote is malfunctioning. This should resolve the problem.
To reset your signal, please contact our support
A weak signal or no signal could be the reason your Xfinity Cable Box is blinking green. The customer support can reset your signal for you by getting in touch.
You should also have your customer account number ready. The signal reset should resolve the issue if this was the cause.
There are many ways to fix the green blinking light in your Xfinity cable box. You can simply follow each solution in this article until you find one that works for your situation.
If you have tried all the options and they don’t work, please contact customer service again. They will help you troubleshoot the problem and determine the cause.