Home Router How To Fix Xfinity WiFi Keeps Disconnecting?

How To Fix Xfinity WiFi Keeps Disconnecting?

by stacy

Comcast is an internet service provider that offers many attractive deals. The Xfinity gateways are great modem-router combinations. Hardware has down days. We’ll discuss why our Xfinity Wi-Fi keeps disengaging.

We’ll be looking at the reasons your Xfinity Wi-Fi isn’t working properly, how to set it up correctly, and other ways to improve your Xfinity Wi-Fi experience. You’ll be able get a smooth Wi Fi connection after reading this article.

Why Xfinity Wi-Fi keeps disconnecting

It is important to understand the reason for an issue. You could have a power cut at home, or a failure to update the firmware. These are the top reasons why Xfinity Wi Fi keeps disengaging:

  • Wi Fi interference: We might not be aware of all the obstacles that may exist in our homes, which could cause our Wi-Fi signal to become distorted. Microwaves can disrupt your Wi-Fi connection, as they emit the same frequency as one of the Wi Fi bands.
  • Cables – If the Wi-Fi signal is not present, the problem is with the cable connection. Damaged cables are the first thing to inspect. If you have damaged cables, check them out to make sure they work.
  • ISP power failure: This is another reason why our Xfinity Wi Fi keeps disconnecting. It could be due to a power cut at the ISP’s node or server. This is rare, however, as ISPs require satisfied subscribers to continue their subscriptions.
  • Modem position Lastly, a poor or intermittent signal can be caused by the modem’s position. It could also happen if the modem is too far away or blocked by walls. To make the most of our connection, we must find a good position for our modem.

How do you properly set up Xfinity

The Xfinity app is the best way to set up your Xfinity devices. We will then need to log into with our ID number, and password. A QR code scanner is included in the Xfinity app. This code will be required to be scanned on the Xfinity device.

If we are having issues with the camera on our smartphone, we can simply enter the CM MAC code and click Next. It’s very detailed and walks us through every step of the installation process. It gives us tips on where to put our modem and how it should be set up.

Everything should work fine once we have verified the Wi-Fi password. It’s simple to set up our gateway and modem with the app.

Xfinity Wi Fi keeps disconnecting fixes

Now you know how to set up your Xfinity device using the Xfinity App. You have five options to fix it. To troubleshoot, first use the Xfinity App. Windows Troubleshooter can be used to find a better location for your modem. You can also reduce Wi-Fi traffic or do a factory restoration.

Troubleshooting XfinityMyAccount app

The Overviewscreen will appear when we launch the app. Next, we need to select Internet. Now you can select your Xfinity modem/gateway. Now you can choose the modem/gateway for Xfinity. Troubleshooting.

The modem’s system will be scanned and then it will be restarted. The first step is to select Troubleshooting. You will be asked to restart your device. To do this, tap on Restart Your Device.

We’ll need to continue to the next prompt if there are any other issues. When an issue is resolved, tap on it. Yes. That’s all. If the problem persists, we need to tap. We need to tap if the problem persists. Until the problem has been solved.

Windows troubleshooting

Our Xfinity Wi Fi keeps disconnecting sometimes because of a problem with our network configuration. Windows Troubleshooter is required. It’s easy to use: just right-click your wireless connection at the bottom right corner.

Next, choose Troubleshoot. Follow the prompts for a solution. We can always try another solution if the problem does not resolve.

windows troubleshooter

Repositioning the modem

It can be hard to position the modem in the correct place in your house. We need to aim for a place that isn’t in a corner. We need to place the modem on a higher platform to cover more space if there are multiple stories in our house.

If you have a microwave oven, make sure the router is not next to any mirrors or aquariums. To test if your connection is improving, locate a central location in your home.

Traffic to Xfinity Wi Fi is reduced

We need to reduce network traffic. We must reduce the network traffic. Many apps are running behind our device when we lock it. Even though we’re not downloading anything or surfing the internet directly, our bandwidth is still being used.

If you have devices connected to your Xfinity Wi Fi but don’t use them frequently, you may need to unplug them. This will prevent excessive traffic and maintain a stronger Wi-Fi connection.

Factory reset for Xfinity

You will need to push the button with a paperclip, or something similar. To push the button, we need a paperclip or something similar. Click the Reset button We need to keep it on the back of our Xfinity phone. Minimum 30 secondsUntil the light turns off.

Improve your Xfinity Wi Fi connection

We need to make sure that the connection is stable and reliable to avoid frequent disconnections. We need to locate the router in a central location within the house.

It is important to restart the router frequently as a reboot will allow everything to be refreshed. We should also experiment with our Xfinity router’s antennae. For a better connection, you can plug the stationary devices directly into your router.

You can also opt for more complicated solutions such as Wi-Fi extenders or bridging. There are multiple options for boosting your Wi-Fi signal, and they also ensure a better connection that shouldn’t disconnect so often.


That’s it. There are many causes why your Xfinity Wi-Fi keeps disengaging. We don’t know until we diagnose the issue and determine if it can be fixed.

If none of these solutions work, you should reset the device or contact Xfinity support. They may replace the device, or reset it to the settings that it had when it worked properly.

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