Home Tech How to Reset Virgin Media Router? Step-by-Step Guide

How to Reset Virgin Media Router? Step-by-Step Guide

by stacy

Virgin Media is a UK-based firm (headquartered in Inexperienced Park, Studying) that gives telephony, web, and tv providers. It was based in 2006 and at the moment has shut to five million customers.

Whereas Virgin Media Hubs ship fairly nice and dependable efficiency, you may’t count on them to be excellent endlessly. Often, you’ll expertise some connectivity problem and you could even need to reset your Virgin Media Hub. On this article, we offers you step-by-step directions on how to do this. We may even attempt to clarify what sort of change a reset process brings.

Router Reset – What Is It and Why Do You Want It?

The time period “reset” is broadly used, similar to the process itself. It doesn’t apply to routers solely. You’ll be able to reset all types of units together with modems, computer systems, telephones, audio system, and so on. Principally, any form of electronics.

If you reset a router, you delete all of the beforehand entered settings. All of the manufacturing unit settings can be restored. Merely put, this motion will make your router have the identical settings as when it was simply bought. It’s a contemporary begin.

After resetting, to reconnect to Wi-Fi, you’ll have to make use of your router’s default Wi-Fi password. Additionally, if you wish to log into your router, you’ll have to use the default username and password. All the information is normally situated on the underside or again of the router. You will notice a sticker with all default credentials and different details about the router.

Folks usually use phrases onerous reset, manufacturing unit reset, or grasp reset – all of them characterize the identical factor.

Causes to Reset Your Router

The most typical motive for resetting the router is a misplaced/forgotten password (whether or not router password or Wi-Fi password). It is extremely helpful to know that in such a scenario, resetting the router solves the issue permitting you to reconnect utilizing the default password.

Additionally, when you may’t hook up with Wi-Fi or can hook up with Wi-Fi however can’t get web entry, resetting your router is likely one of the viable options. There’s a superb probability that resetting a router will repair these points.

Is There a Distinction Between Reset and Restart

When discussing the reset process, we should always in all probability point out the restart and make a brief comparability. Now you could be confused since you thought these two phrases have been synonyms, however they aren’t.

They could sound comparable, however there’s not so delicate distinction between them. Solely by understanding and understanding that distinction, you’ll know when to use reset and when to use restart. And what to strive first.

Restarting, similar to resetting, is an easy course of. You don’t want any earlier expertise to do it.

A router restart must be performed when your web connection is unstable or when it’s working sluggish. In actual fact, a router restart is really helpful everytime you expertise any kind of connectivity problem. To restart your Virgin Media router, you may simply press the ability button on the again, wait a minute or so, and switch it on once more. Or, you may unplug the ability cable, wait, and plug it again in.

After you restart your Virgin Media Hub, the router’s settings (Wi-Fi password, community title, and so on.) will stay unchanged. The one change you need to discover after the restart is that your web connection is again once more and works because it’s alleged to.

Our suggestion is to restart your community {hardware} even when every part is working nice. In fact, you shouldn’t exaggerate – as soon as a month is sufficient.

Different phrases used to explain the restart process are mushy reset and energy cycle.

Hopefully, now you may have a full understanding of the 2 procedures and might make a distinction between them. Right here’s a brief recap:

Reset – restores all settings to manufacturing unit defaults. Each single setting you may have ever modified or adjusted together with Wi-Fi password and community title, assigned static IP addresses, blocked units, blocked web sites, precedence settings – they’ll all be erased.

Restart (switching off/on) – refreshes the working system and doesn’t change or delete any settings.

Reset Virgin Media Router?

After explaining a very powerful info concerning the reset, we’ll present you two methods to reset Virgin Media Router:


This manner is mostly used to reset routers and could be utilized to nearly any router no matter its producer. It’s performed with the assistance of a reset button.

Comply with these steps to do it:

  • Discover the reset button. This can be a tiny button on the again of your Virgin Media router. It’s hidden inside a pinhole, so you may’t press it by chance whereas dealing with your router.

Find the reset button

  • Retaining in thoughts that it’s retracted, you want a tiny sharp merchandise to press the button.
  • After getting situated the button, use that merchandise (it may be a paper clip or a pen tip or something comparable), and press the button. Maintain it for a minimum of 30 seconds, after which launch it.
  • The router will restart.

That is the entire course of. Look ahead to the router in addition up, and you need to be capable to use your Wi-Fi once more. You’ll, as defined earlier, need to con the default Wi-Fi password to reconnect. Your community title may even be modified to its default title. Simply search for that sticker on the again or the underside of your hub, and you will note your community’s default title and password.


You may as well reset the router by the net person interface. In an effort to use this technique, it’s essential to know the IP deal with of the router – you may normally discover it on the router’s label. If it’s not there, kind IPCONFIG within the command immediate in your Home windows machine and press Enter. You will notice a sequence of 4 numbers subsequent to the default gateway (one thing like This sequence is your default IP deal with. As soon as you discover the IP deal with of your router, do the next steps:

  • Kind it into your browser and press Enter.
  • Log in to the router (In case you have no idea the router password, it’s not attainable to reset it utilizing this technique).
  • Choose the System Device menu, after which you should click on on the Manufacturing unit Default possibility. Relying on the hub you employ, you will note a barely totally different interface and must search for totally different choices. For instance, if in case you have the HUB 3, you need to click on on Admin after which choose Reload and Reboot. When the brand new window opens, scroll down and click on on Restore to Manufacturing unit Defaults. Earlier than resetting your router, you may (if you’d like) make a backup of your present configuration settings so that you don’t need to reconfigure the HUB as soon as the reset is finished – you may simply load the file and all of your settings can be restored.

Reload and Reboot


Whereas resetting your router is a helpful process, it ought to by no means be the very first thing you do whenever you discover that there’s an problem along with your connection. Resetting your Virgin Media router needs to be your final possibility – do it if nothing else works. Take into consideration that, until you make a backup file, all of the settings can be erased and you’ll have to configure them over again.

Related Posts

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More