Home Router PLDT Home Fibr Connected But No Internet Access (Easy Fixes)

PLDT Home Fibr Connected But No Internet Access (Easy Fixes)

by stacy

PLDT is the Philippines’ oldest and largest telecommunications company, having been founded in 1928. If you got your internet connection through their router/modem and you still can’t access the internet after connecting everything, there are a few simple things that a regular Joe can do to fix the problem.

Fundamentals First

If you are unable to access the internet after connecting in your PLDT Dwelling Fibr modem, there are two possibilities. It could be a problem with your router/modem or with your laptop.

We’ll just talk about things you can do with your PLDT Dwelling Fibr Modem/Router. See our several articles on these topics to figure out what’s wrong with your machine.

Let’s start

  1. First, examine if there’s a power-out state of affairs at your home. You guys received’t consider how many individuals freak out about this problem with out checking if the electrical energy is working or not.
  2. Attempt connecting to any individual else’s web connection for some time, and if issues are working in your laptop then you’ll be certain that it’s the issue along with your modem/router and never your laptop.

PLDT Dwelling Fibr Linked however No Web Entry – Potential Options

  • Make Positive the Payments Are Paid

Hey bud, right here is one other quite common factor that usually will get completely missed by folks earlier than they begin screaming at God.

Examine whether or not you’ve paid all of your payments, see in case your web pack continues to be working or it’s all out and desires a recharge. Make that certain.

  • See if All the things Is Correctly Linked to Your Modem

Be sure that the inexperienced gentle is steadily on after turning on the modem. As a result of if it isn’t, ensure that each cable is correctly plugged in. 

  • Broken Cables

There isn’t any sure-shot method to inform whether or not this drawback is about to rise or is presently inflicting the issue. If, by trial and error, you discover out that you’ve got a broken cable, purchase a brand new one immediately.

  • Tight Placement

There’s a fiber-optic slot on the rear panel of your modem. Be sure that each ends of the patch twine are correctly related to it and to the small field often known as Internal Optical Outlet.

If every little thing is ok, then the PON gentle ought to be inexperienced.

  • Flip Off, Flip On

If you’re related via Wi-Fi (2.4Ghz or 5Ghz), then you must see a gentle inexperienced gentle. It is going to blink at each information transmission. If that’s not the case with you, then flip your Wi-Fi on by pushing the button situated both on the facet or the again of the modem.

  • LAN Cable

In case you’re utilizing a LAN cable, the LAN gentle indicator should be both a gentle inexperienced or blinking (in case of knowledge transmission). If that’s not the case, ensure that the LAN cable shouldn’t be unfastened or broken. Additionally, examine if LAN CARD/ETHERNET is enabled.

  • Re-Synchronize

When you’re efficiently related to the web, your INT/INTERNET gentle indicator will both be blinking slowly or, within the case of energetic web utilization, blinking quick.

If this or not one of the lights are working correctly, flip off your modem and anticipate a couple of minutes! Then, flip it again on to make it re-sync along with your ISP’s community.

In case you’ll be able to’t open some particular web sites, listed here are just a few options or causes

  • Just be sure you are coming into the proper URL.
  • The web site that you’re attempting to entry may be down proper now. Don’t lose it when you didn’t learn about such points – it occurs to all web sites once in a while. Wait it out.
  • You’ll need to examine the web settings of your laptop or cellphone and just remember to should not utilizing any proxy server.
  • Some anti-virus packages can hinder your web entry, it’s bizarre, but it surely occurs randomly.

Two Bizarre Exceptions

Although we have now mentioned that we’re solely going to care for PLDT Modem/Router points, there are two extra conditions that might trigger web entry points, so we thought it’s higher to make them stand out

  • Corruption

In case you might be utilizing Home windows, there’s a probability that you just’re utilizing a pirated model of the OS or that some Home windows are corrupted. In that case, name in professional assist.

  • Sharing Difficulty

Typically, folks share their wi-fi modem connection and that might create an IP Handle battle. It principally implies that two computer systems have two IP addresses now.

Right here is learn how to repair that problem:

(Home windows)

  • Go to Settings > Community Connections
  • Search for Wi-fi Community Connection
  • Proper-click on that, and choose Properties
  • Go to Web Protocol (TCP/IP)
  • Click on on Properties
  • At IP Handle: Change the final digit of that IP tackle. (Make certain to pick a better quantity!)
  • Click on Okay, and Exit.


  • Go to System Preferences > Community
  • Now click on on the community you might be utilizing
  • Click on on Superior
  • Click on TCP/IP
  • Click on on the drop-down menu (subsequent to ‘Configure IPv4’) and choose Manually
  • Enter the specified IP tackle into the ‘IPv4 Handle’ area (Keep in mind to decide on a better digit!)
  • Hit Apply

In Conclusion

These had been all of the obtainable normal ideas and options you might strive in case your PLDT Dwelling Fibr is related however there isn’t a web entry. We hope your problem has been resolved utilizing our website. If it nonetheless persists, then we’re afraid you’ll need to both contact your ISP or your laptop producer.

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