Your router’s or modem’s status lights indicate its current state. It is crucial to understand the meaning of each light on your router/modem, as it will help us navigate our way if we experience connectivity or network problems.
The issue we will be discussing in this article is caused due to the US/DS light blinking. This is the first step to fixing the problem.
What does the US/DS Light mean?
In case you didn’t know, the letters US and DS stand for “Upstream” and “Downstream,” respectively. When the router establishes a connection, the US/DS light will begin to blink, but once the connection is established, it will stop blinking and turn solid. When it’s solid, it implies the internet is up and running, and the gadget is either ready to send and receive data or is already doing so.
But what does it really mean when the US/DS light turns on?
The US/DS lights that blink or flash in one-second intervals indicate that there is either a low-quality signal, or none at all.
These are the main causes of this problem:
- At the moment, there is a service interruption
- The coaxial cable Is either disconnected, or loose
- The signal strength of the cable is too weak
- Modems are router is defective
- Firmware download (If available) The US/DS light blinks, but the Online light is solid It could indicate that the a firmware download is in progress. If that happens, you can wait around 10 minutes for the problem to be solved.
It is easy to fix once we have identified the problem. So, let’s see how you fix a blinking US/DS light.
1. Look for a service provider
If there is a service interruption, the US/DS light may start blinking. This is because the signal is weak or there is no connection. Therefore you can either call your ISP and ask if they are working on something at the moment or visit the ISP’s official website or app and check if there is a service outage.
You can also use Downdetector at https://downdetector.com/You can check if your favorite services are down. You can either enter the name of the service that is having problems or scroll down to select the service you want from the list.
If there is an outage in your locality, you must be patient until it is fixed.
However, if the US/DS lights continue to blink even after the outage has been resolved, the next steps can be taken.
2. Make sure to check the connections
You can check both the connectors on the coaxial cables and tighten them manually. To ensure everything is tight and properly connected, it is recommended that you disconnect the cable from its source and then reconnect it.
3. Check your splitter
Sometimes, the splitter may be damaged or defective. To determine whether the splitter may be causing the problem, remove it and connect the coaxial cable to the modem. The problem was caused by the splitter if it is gone. It is possible to fix the problem by replacing the splitter.
4. Power cycle modem/router
It is simple and very effective to solve most problems by power cycling your modem or router. But it is crucial to do it correctly.
You will need to unplug your computer and modem (and router if you are using it with the modem) and after a minute plug them in again one by one – first plug the modem in. After the modem lights have stabilized, you will need to plug the router into the router. Wait for the lights again. Finally, plug in the computer.
This will usually resolve the problem.
5. Contact Support
Support will be contacted if you have tried everything, but the US/DS lights are still blinking. Contacting an expert will make it much easier to resolve the blinking US/DS light problem.
In some cases, the support team will inform you that they are handling the problem, or that you may have forgotten to pay your bills. If that is the case, you can pay your bills to fix the problem. Or they can send someone to replace your modem or router in case it’s defective and it’s causing the problem.
We hope you found this information helpful. You can fix this problem easily by following the steps. If you are unable to resolve the problem, please contact your ISP support.
Best of luck!