Your Verizon Fios router’s Ethernet WAN port allows you to connect to the internet using an Ethernet cable. The WAN port light is on when everything is working correctly. However, what does it mean if the Verizon Fios WAN lights are OFF? What can we do to fix this issue?
Let’s find out!
Why is My Verizon Fios’ WAN Light Off?
Normally, when the Verizon Fios WAN lights are off, it means that there is no internet. There is no Ethernet connection, i.e. the router can’t connect to the internet.
It’s a big problem today to have no internet so we need to get it fixed as soon as possible. Before we call Verizon Tech Support, we can try the following solutions. We are certain that you will turn your WAN on by the end.
You can resolve this issue easily and there are many proven solutions. It is important to not rush and you can resolve the problem in no time.
The Ethernet Cable is available for purchase
You should now check the WAN cable connecting your router to the internet. Make sure that it is securely connected to the right ports. Ports are used because you need to inspect both ends of the cable.
The one end of your cable should go into the Verizon Ethernet wall jack. While the other end should go to Verizon’s white WAN port.
Connect another Ethernet cable
It is possible that your Ethernet cable from the wall jack and the router has been damaged. Use a spare Ethernet cord to test if the WAN lights turn on after you have connected it. If your Ethernet cable has been damaged, then it is time to replace it.
Restart Your Verizon Router
We always recommend this solution as it has proven to be extremely effective in fixing many networking problems. This solution is fast and safe.
You can restart your router by unplugging the power cord at the router’s back. Once you have done that, disconnect the router for 1-2 mins and then plug in the power cable. Wait until the Verizon router boots completely, then turn on the WAN indicator. After the reboot is complete, there are good chances that it will still be on.
The WPS button can be used to restart the router. Press it for about 10-15 seconds. Also, wait for the router’s to start up and stabilize before you check the WAN lights.
If you didn’t manage to fix the WAN light off issue then it is extremely possible that your router is dead or that there is some hardware failure on the WAN port. The only option is to buy a new wireless network router.
Get in touch with Verizon Tech Support
If the WAN light has not turned on after you’ve tried all the above solutions, it’s time to call Verizon Tech Support. You can also call them to explain the problem. You should explain your problem clearly and tell them about any previous attempts to solve it. This could speed up the process. If they can’t help you remotely, they can send a technician to come and check the problem. You can expect to resolve the problem no matter what case it may be.
We hope that you have managed to fix the “Verizon Fios WAN light off” without having to get in touch with Verizon support. The steps are very simple, as you will see. If you have any problems with your network, you should restart the router and check the cables. You wouldn’t believe how many issues a loose connection or a buggy router can cause. However, it is possible to contact support and resolve the problem.