Home Tech Verizon Wi-Fi Calling Not Working (There Are Several Reasons)

Verizon Wi-Fi Calling Not Working (There Are Several Reasons)

by stacy

There are some fairly tempting provides of units on Verizon’s smartphone record. You may select from some high manufacturers within the trade. Additionally, Verizon provides a function on each one of these smartphones referred to as Wi-Fi Calling.

The rationale you’re studying this text is that the Verizon Wi-Fi Calling just isn’t working in your system. So, we’re going to debate what Wi-Fi Calling is, the distinction between Wi-Fi Calling and VoIP telephones, the explanations it’s not working, and methods to repair it.

What Is Wi-Fi Calling?

Wi-Fi Calling works by utilizing the wi-fi connection to ship textual content messages and make cellphone calls as an alternative of utilizing your mobile information. The principle good thing about Wi-Fi Calling is that when you have got a weak community sign, you possibly can simply make cellphone calls if the wi-fi sign is nice.

Wi-Fi Calling

As we stated, this is without doubt one of the fundamental options of virtually all smartphones purchased from Verizon. Nonetheless, most individuals confuse the Wi-Fi Calling function with VoIP (Voice over Web Protocol) calling as a result of they work on an identical precept.

Wi-Fi Calling vs. VoIP Telephones

Wi-Fi Calling and VoIP calling work equally, the one distinction between them is the route the sign takes. VoIP takes transfers your voice into information packets which are despatched by way of the web to a phone community change and redirected to the individual you’re calling.

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Wi-Fi Calling works by utilizing the web connection to succeed in your cellular community operator to place the decision by way of. A very powerful distinction is that VoIP doesn’t rely on a cellular service, however the ISP (Web Service Supplier). Whereas Wi-Fi Calling must be enabled by your cellular community operator, and also you want a SIM for it.

Causes Verizon Wi-Fi Calling Is Not Working

There are a number of causes your Verizon Wi-Fi Calling just isn’t working. These embrace incompatibility, fallacious SIM playing cards, roaming, and the likelihood that the Wi-Fi Calling function is disabled.

Incompatible Machine

You probably have an older smartphone you bought from Verizon, it won’t have the Wi-Fi Calling function. It is advisable go to your system’s settings and examine if in case you have the function or not. That is in all probability the most typical purpose it doesn’t work.

Incorrect SIM

There’s a chance that you just’re utilizing a SIM card from one other cellular community operator, and that’s why your Wi-Fi Calling isn’t working. Bear in mind, Wi-Fi Calling relies on your service and the SIM card.

Potential Roaming

It’s doable that you just’ve entered a roaming space, and your cellphone is unable to make Wi-Fi calls. On this case, you may want to regulate the settings in your cellphone and check out to hook up with the cellular community you’re subscribed to.

Disabled Function

Another excuse Wi-Fi Calling isn’t working is that the function is disabled. This could solely occur when you disabled it beforehand as a result of it’s mechanically enabled whenever you get and activate your system from Verizon.

Fixing Verizon Wi-Fi Calling

Understanding the explanations behind a function that isn’t working is step one to fixing the difficulty. So, now that we perceive the explanations, we are able to strive a few of these strategies to repair it. These embrace a manufacturing unit reset, system activation, and enabling the function.

Manufacturing facility Reset on Your Smartphone

Earlier than making an attempt to do a manufacturing unit reset of your cellphone, we suggest backing up your information to the cloud, together with photographs, contacts, movies, and many others. You’ll must observe totally different steps in line with the kind of cellphone you’re utilizing.

For an Android cellphone, we have to faucet Settings, go to Normal & Backup, and go to reset. Choose Manufacturing facility information reset, faucet on Reset system, and eventually faucet on Delete all. Await the reset to complete, and check out Wi-Fi Calling.

For an iPhone, you should faucet on Settings, find Normal and faucet on Switch or Reset iPhone. Go to Reset, and faucet on Erase All Content material and Settings. When you try this, the cellphone will reboot. Attempt Wi-Fi Calling to see if it really works.

Activating Your Machine

Your system won’t be activated, and that’s the explanation you possibly can’t make cellphone calls of any variety. That’s why you should go to www.vzw.com and register to your My Verizon account. Once you get there, go to Gadgets.

Choose the Activate or change system choice. There are two choices, Activate on an current line and Activate on a brand new line. Select the choice and Choose system. When you’re changing your outdated system, choose it and click on Verify Machine out of your system historical past.

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Once you’re activating a brand new system, you should choose No and click on Subsequent. Enter the system ID, and make sure the client utilizing the cellphone. A code might be despatched for authentication by SMS, simply enter it, and your system might be activated. Attempt Wi-Fi Calling after that.

Enabling Wi-Fi Calling

To allow Wi-Fi Calling on an iPhone, you should go to Settings and choose Cellphone. As soon as there, you should faucet on Wi-Fi Calling. It is advisable toggle the Wi-Fi Calling on this iPhone on. You can too use the Want Wi-Fi Whereas Roaming choice.

With an Android system, you should go to Apps, faucet on Settings, after which go to the Superior Calling menu. Then, we have to faucet on Wi-Fi Calling, after which toggle it on. With each an Android and an iPhone, you should enter and make sure the Emergency 911 tackle for it to work.

Contact Verizon

Lastly, if none of those options work, it is best to contact Verizon. That is the final resort, and so they can simply information you thru organising Wi-Fi Calling or resolving the difficulty. Additionally, they may give you an answer that isn’t on this article.



Now you perceive the variations between Wi-Fi Calling and VoIP calling. Additionally, you know the way to behave when Verizon Wi-Fi Calling just isn’t working. Troubleshooting the difficulty with the overall steps is all the time a great way to go.

However, it’s essential to keep in mind that not all smartphones have the Wi-Fi Calling choice, not even all smartphones in Verizon’s provide. So, ensure that your cellphone has the function earlier than you attempt to repair it.

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