Home Tech What Modems Are Compatible With Suddenlink?

What Modems Are Compatible With Suddenlink?

by stacy

What are the benefits to using your own modem through Suddenlink? Is it more affordable? Is it cheaper? What are the features I should consider when purchasing a Suddenlink compatible modem/router These are the answers you need. Read this article and you’ll be fully prepared to start looking for your new modem. Scroll down to see our selection of the best Suddenlink compatible modems or gateways.

Overview of Suddenlink Internet Plans and Services

Suddenlink OptimumBoth are daughters companies Altice USA. Both their websites look very similar, and they have similar pricing. Both offer the same extra services, including Suddenlink Stream (Optimum stream) and smart WIFI6.

Internet coverage

Optimum has coverage in New York’s tri-state area, but Suddenlink covers more of the Midwest, South and Western U.S.

Suddenlink cable internet coverage map

Suddenlink cable internet coverage map (source – Broadbandnow)

Suddenlink Internet is available in 18 States Suddenlink currently has nearly 2 million residential subscribers (internet + television + voice service). It’s available to almost 7 million people.

Suddenlink offers a cable internet service as well as a fiber internet service. However, this service is not available to businesses (in nearly 550 zip codes).

Internet pricing and plans

Different plans and prices may be offered depending on where you live. Suddenlink’s 1 Gig service is available in most areas, but not all. Suddenlink offers the fastest download speed of 1 Gig (35 Mbps upload).

The promo deals are quite competitive – 1 Gig service will cost you $75/month (the price after 1-year promotion will be $140/month). Suddenlink 200 is the cheapest plan available in areas that offer 1 gig service. After the promotion, the promo price is $35/month (or $100/month).

there are different deals available and different prices are applied

There are certain areas where the maximum speed is available at 50 Mbps, 150Mbps or 400Mbps. There are a number of internet markets that cover each of these areas. There are many deals to choose from and different prices..

Suddenlink plans and prices for different internet markets

Prices and plans for Suddenlink on different internet markets

Suddenlink’s deals are on par with other providers. Suddenlink provides faster internet speeds in almost all areas, including some remote ones. Suddenlink is like other cable internet providers and offers plans that offer asymmetrical download/upload speeds (940/35 to 400/20, 200/10), but if you need high upload speed, look for available fiber internet services.

Contract details

You are not obligated to sign a term agreement, but you will be charged higher fees and will not be eligible for any savings if you do. However, if you need (or simply want) to be able to cancel your contract at any moment, you should generally avoid signing an annual contract. You will be able to avoid paying early termination fees ($200 + all other charges and penalties) as a result of this.

Data caps

Suddenlink has set data caps on some plans while others offer unlimited data. For example, in Gig markets, Suddenlink 400 and Suddenlink 1 Gig plans don’t have data caps. Suddenlink 200 however comes with a data caps. Suddenlink’s data limits are outrageously low. Their previous lowest plan in Gig markets was 100 Mbps. This plan had a limit of only 250 GB. Overage fees are $15 for 50GB. The data caps vary for different internet markets. However, they apply to lower-speed plans and are extremely low. You may be able to pay an additional fee to get unlimited plans, depending on where you live.

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Suddenlink explains their data cap policy via its website Acceptable Use Policy, but you won’t find data caps or overage fees there. You can check to see if your plan includes a cap by logging in to your Suddenlink account.

Modem/router rental fees

Suddenlink charges an additional $10/month for both the router and modem. Considering that you’re going to use the same modem/router combo for at least 3 years, you will spend $360 in those 3 years ($120/year). It’s a significant amount of money.

The rental fee is comparable to other providers. Most charge between $10-15 per month. SpectrumThe modem rental fees are the lowest at $5 per month.

This is why Suddenlink subscribers, and internet subscribers generally, choose to purchase third-party equipment. This option will be discussed in more detail in the following minutes.

Additional fees

The standard installation fee of $99 will apply if you choose professional installation. You will pay only $40 for self-installation. Suddenlink also charges a “network enhancement fee” of $3.5 per month. They could also call it ”we charge you because we can and you have to pay because you don’t have other options” fee.

Additional services

Like Optimum and Suddenlink, Suddenlink offers two additional services that all its internet subscribers can use. The first is Smart Wi-Fi 6. It’s basically a gateway upgrade (from the old one to the new Suddenlink gateway). Smart Wi-Fi 6 is designed to increase your wi-fi performance and speed, as well as provide more reliable performance. All 1 Gig subscribers will be eligible for smart wi-fi 6,

Suddenlink and Optimum offer the same Smart Wi-Fi 6 service

Optimum and Suddenlink offer the same Smart Wi Fi 6 service

Another service is the “other” Suddenlink Stream(A streaming box with remote). If you subscribe to the 1 gig service, the box is yours for free. Subscribers to any other plans will be charged a $5 per month.

Customers subscribed to other plans will have to pay a $5 monthly fee

Customer satisfaction

Suddenlink has a bad reputation among internet service providers. If you search YouTube for “Suddenlink,” you’ll find a number of videos of individuals complaining about Suddenlink’s internet service (spotty connections, low speeds, bad customer service overall).

We assumed the films were subjective and granted Suddenlink the benefit of the doubt. We looked for data that was objective. We stumbled found the most recent ASCI survey, which reveals Suddenlink is among the lowest in terms of customer satisfaction.

Suddenlink has the lowest ASCI index

Suddenlink offers the lowest prices ASCI indexIn the industry

You can go through ASCI Telecommunications Report, you will also find out that Suddenlink doesn’t offer the best in-home wi-fi service. That’s another reason why you should think about using your own Suddenlink compatible modem.

Suddenlink internet subscribers

Suddenlink internet customers (those who rent equipment through Suddenlink) are not happy with their wi fi service.

Suddenlink: The Advantages of Renting a Modem/Router

The major benefit is that you won’t have to go out and find matching gear. You don’t need to know anything about cable modems, and you certainly don’t need to waste your time reading articles like this one.

The second benefit is that if there is a problem with your modem, you will receive complete technical help.

The third benefit is that if your modem breaks or you need to upgrade your old equipment, you’ll get a free replacement.

If you are not a techie person and don’t feel comfortable around networking equipment, then maybe it’s smarter to rent. It’ll cost you $120/year, but you’ll have to live with that.

Benefits of buying a Suddenlink Compatible modem on your own

Two things are crucial here – Improved performance and money savings.

If you’re like most people and subscribe to the cheapest plan (200 Mb/s), you can save big if your decide to purchase the modem/router combo (or the cable gateway) yourself. A good-quality modem/router combo (or modem/router) can be purchased for as low as $200. This means you could save $160 by using the gateway for at least three years. You can save $400 if you use it for five years. That’s not peanuts – you can buy something nice for that kind of money.

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You will also enjoy a higher level of performance, especially if your computer is more advanced. You can enjoy better security, greater range, better capability to manage multiple connections simultaneously, better reliability and higher speeds. Third-party equipment also offers a better price/value ratio. According to the same ASCI report we’ve talked about, internet subscribers using third-party equipment are happier with their wi-fi performance.

How to Install a Suddenlink Compatible Modem Self-Install

It is simple to install a Suddenlink compatible modem. First, connect all cables (coax, Ethernet, and power cables). After you have connected all cables, turn the unit on, wait for a while, and then you can visit. Suddenlink’s self-install webpage. The activation process will be step-by-step. Once you are done, your modem can be used. The whole installation should take less then 30 minutes.

Final Decision

The main advantage is that you won’t have to go out and look for matching clothing. You don’t need to understand cable modems, and you certainly don’t need to waste time reading articles like this one.

The second advantage is that you will receive complete technical assistance if you have a problem with your modem.

The third advantage is that you’ll get a free modem replacement if yours breaks or you need to upgrade your old equipment.

You should have made up your mind by now. If you want to buy your own modem/router, we’ve compiled a list of the top Suddenlink compatible modems. Best modems with router suggestions and best gateways are the two subcategories of the list. Choose your preferred category based on your needs and available space. Then look for something that piques your curiosity.

Best Suddenlink Compatible Modems

1. Best Budget – NETGEAR CM500

NETGEAR Cable Modem CM500

Amazon Price Comparison

Router Recommendation TP-Link Archer 9

TP-Link AC1900 Smart WiFi Router

Amazon Price Comparison

Recommended for Suddenlink internet packages up to Suddenlink400

Because of this, the CM500 is a best-seller. It provides excellent value for money, with consistently reliable performance and speeds. You won’t find anything better at this price.

The TP-Link Archer A9 is our pick for a router. It’s a dual-band wi-fi router with three exterior antennas and four Gigabit Ethernet ports (LAN). A USB port is also available. The claimed price of this router is AC1900, 600 Mbps on 2.4 GHz + 1,300Mbps on 5 GHz. 1500 feet2 of advertised wi-fi coverage The Archer A9 is priced at $80. If you don’t need as much coverage or can live with slower speeds, the Archer A7 is a good option.

The CM500 is a 16 downlink and four uplink channel DOCSIS3.0 cable modem. It’s compatible with all major cable internet providers (Cox, Xfinity, and Spectrum have all certified and authorised it). The maximum cable plan recommended is 400Mbps. The potential maximum speed is 680Mbps. Both Windows (including Windows 10) and macOS are supported by the CM500.

The modem includes a power cable as well as an Ethernet cable. The front panel has five LEDs (power, downlink and uplink), as well as an Ethernet cable. The rear panel contains a 1G Ethernet port and coax connector. It also has a DC input and a reset hole.

The modem doesn’t have phone ports and is not compatible with voice service.

2. Best Suddenlink Compatible Modem Under $100 ARRIS SURFboard SB6190

ARRIS SURFboard SB6190 DOCSIS 3.0 Cable Modem

Amazon Price Comparison

Router Recommendation NETGEAR Nighthawk r6700

NETGEAR Nighthawk R6700

Amazon Price Comparison

Recommended for Suddenlink internet packages up to Suddenlink400

Just like NETGEAR CM500 ARRIS SB6190 is a popular choice among cable internet subscribers. It’s one of the most capable routers in its price range. It offers high speeds and stable internet connections.

We recommend that you combine it with NETGEAR Nighthawk R6700. This dual-band wi fi 5 router is available. It offers good coverage, up to 1500 ft2() and can manage up to 25 devices. AC1750 is the advertised price for R6700 (450 Mbps at 2.4 GHz and 1300Mbps at 5 GHz). It features 3 external antennas, 1 USB port and 4 LAN ports.

SB6190 is a DOCSIS3.0 modem. It features 32×8 channel bonding (32 downlink channels, 8 uplink channels). It is compatible with all OSes and approved by major internet service providers in the US.  This unit can be used with internet plans of up to 600Mbps.

The SB6190 includes a power cable as well as an Ethernet cable. There’re 4 LEDs on the front. You will find one Ethernet port, a coax connector, reset hole, and a DC input on the back. You get the SURFboard Central App. The app can be used for both the basic and more advanced settings. The app doesn’t work well, so it’s probably smarter to use the modem’s Configuration page for the initial setup.

The modem doesn’t have phone ports – it’s not designed for voice service.

3. Best Suddenlink Compatible Modem Under $200 – Motorola MB8611

Motorola MB8611

Amazon Price Comparison

Router Recommendation Linksys MR9600

Linksys AX6000 Smart Mesh Wi-Fi 6 Router for Home Mesh Networking

Amazon Price Comparison

Recommended for Suddenlink internet plans above Suddenlink 1 gig

Motorola MB8611 cable modem is DOCSIS 3.1 and designed for Gig speeds. It is a fairly affordable unit, which is one of the reasons why it’s so popular. The performance that you get for the price is amazing – the speeds are high and consistent and the connection is reliable and stable.

Linksys’ MR9600 router is our recommendation. It’s somewhat pricey ($300-$400 depending on the seller), but it’s also very capable. This router is Wi-Fi 6 dual band. It supports all modern technologies, including OFDMA, MU–MIMO, beamforming, and others. It can support up to 40 devices, and its maximum coverage area is 3,000 feet2. The advertised combined wi Fi speed is 6,000 Mbit (1,200 Mbit over 2.4 GHz + 4,800 Mbit over 5 GHz). The router includes the following: Linksys App. All settings and adjustments can be made through the app. It is also possible to create a new account.

As previously stated, the Motorola MB8611 modem is DOCSIS 3.1 compliant. It has a total of 22 OFDM channel bonding and is DOCSIS 3.0 328 channel bonding compliant. Gig plans are available from all major cable internet providers. The device is functional. It’ll operate with any operating system and router, although it’s strongly suggested that you connect it with anything powerful (wi-fi 6 dual or tri-band router that supports speeds over 2 Gbps).

The modem comes with a 2.5G Ethernet port. The modem comes with an Ethernet cable and a power cord. It does not support voice service and has no phone ports.

Best Suddenlink Compatible Gateways

4. Best Budget – ARRIS SURFboard SBG10

ARRIS SURFboard SBG10 DOCSIS 3.0 Cable Modem

Amazon Price Comparison

Recommended for Suddenlink internet packages up to Suddenlink400

The ARRIS SURFboard SBG10 Gateway is one of the most affordable available. It has a familiar ARRIS design, with simple controls and input layout. Two Gigabit Ethernet ports are available on the unit. It doesn’t have USB ports, which could be a problem if you want to connect a printer or external storage.

SBG10 has DOCSIS 3.0 modem with 16 downlink and four uplink channels. The modem can theoretically handle speeds up to 686Mbps. However, the maximum recommended plan is only 400Mbps.

The router inside SBG10 is dual-band and compatible with 802.11ac standard (it’s a wi-fi 5 router). AC1600 rating means the router supports combined speeds up to 1600 Mbps (3300 Mbps on 2.4 GHz + 1,300 Mbps on 5 GHz). The router supports beamforming and can stream on both band simultaneously (dual concurrent).

You can use this tool to set up your gateway or manage your wi-fi networks. SURFboard Manager app. The app is buggy and doesn’t deliver satisfying performance. Our advice is to set everything up on your PC using the gateway’s configuration page. The default IP address is 192.168.0.1

5. Best Suddenlink Compatible Gateway Under $300 – Motorola MG8702

Motorola MG8702

Amazon Price Comparison

Recommended for Suddenlink internet plans above Suddenlink 1 gig

Are you looking for something that is affordable and can manage your 1 Gig internet service? Motorola MG8702 may be the right product for you.

The MG8702 comes with a built-in DOCSIS 3.1 Modem. It features 2×2 OFDM channel bonding and it’s compatible with DOCSIS 3.0 32×8 channel bonding. It works with most major cable internet providers and is compatible with all operating system platforms. For those of you who care about chipsets, you’ll be happy to know that Motorola modems, including this one, run on Broadcom chipsets.

The router within MG8702 can be used as a wi Fi 5 (802.11ac-compliant) dual-band router. It can support combined speeds up to 3200 Mbps (6600 Mbps on 2.4 GHz and 2,600 Mbps on 5 GHz). The router features all the latest technologies for improved performance – it supports AQM for reduced lag, beamforming, MU-MIMO, power boost, and range boost. It supports IPv4 & IPv6 protocols. It is compatible with WPA2 security protocol and has DDoS attack protection.

MG8702 features 4 Gigabit Ethernet ports as well as one USB 3.0 port. It doesn’t have phone ports and doesn’t support voice service.

The following link will help you set up your gateway, monitor it, and adjust advanced settings. MotoManage app.

6. NETGEAR CAX80

NETGEAR Nighthawk Cable Modem with Built-in WiFi 6 Router

Amazon Price Comparison

Recommended for Suddenlink internet plans above Suddenlink 1 gig

CAX80 is one the most powerful and advanced gateways available. It’s also one of the most interesting-looking and, unfortunately, most expensive gateways you can find. The NETGEAR Nighthawk can handle all types of activities, including 4K streaming and gaming. It is capable of handling many devices and provides incredible coverage (it can handle up to 3,000 feet).2).

CAX80 has DOCSIS 3.1 modem. It features OFDM 2×2 channel bonding and is compatible with DOCSIS 3.0 32×8 channel bonding. It is compatible with all operating systems and approved by major cable internet providers.

CAX80 houses a powerful WiFi6 dualband router. The advertised AX6000 means the router has a maximum wireless speed of 6 Gbps (1.2 Gbps at 2.4 GHz and 4.8 Gbps at 5 GHz). It can simultaneously transmit 8 wi-fi streams. It supports OFDMA and MU-MIMO as well as beamforming. The router also supports the most recent wireless security protocols.

CAX80 is compatible with all NETGEAR Nighthawk Routers. This app lets you set up your unit and monitor it. You can adjust many settings using the app, including parental control settings and guest wi-fi networks. You can also download the NETGEAR Armor App. This app provides additional online security, but it’s not free – you will get a 1-month free trial, but if you want to keep using it, you’ll have to pay the monthly fee.

CAX80 also has one 2.5G port and four 1G Ethernet ports. It also features one USB 3.0 port.

Our selection of the best Suddenlink compatible gateways and modems is complete. We hope you found this article helpful. We would be delighted if this helped you find the perfect modem for your needs. If you have any questions, please visit the FAQ section. 

FAQs

Q: Suddenlink says I can use any modem I want.

A: No, you won’t be able to. The modem you choose is determined on your internet plan. This is the DOCSIS version of the document. DOCSIS 3.0 and DOCSIS 3.1 are the latest versions in use.

The most recent version, DOCSIS 3.1, is the only one that enables Gigabit service. If you have a Suddenlink 1 Gig subscription, you must seek for DOCSIS 3.1. Even if you have a lower-cost plan, a DOCSIS 3.1 cable modem is the best option because it is backward compatible with DOCSIS 3.0. The disadvantage of DOCSIS 3.1 modems is that they are more expensive than DOCSIS 3.0 modems.

Buying a DOCSIS 3.0 modem is a reasonable alternative if you’re subscribing to lesser speeds (200 or 400 Mbps). Channel bonding is something you’ll need to be aware of (number and quality of uplink and downlink channels). Obviously, a modem with more channels is preferable. Look for a modem with 328 or 248 channel bonding if you can afford it. DOCSIS 3.0 with 164 channel bonding is the bare minimum for Suddenlink 200.

Q: Which routers does Suddenlink suggest?

Suddenlink, unlike several other manufacturers, does not provide a list of compatible/approved cable modems. They don’t even provide any speed, DOCSIS version, or channel bonding standards. The only information available on Suddenlink’s website is that you are permitted to use your own Suddenlink compliant modem.

Q: What modem should I use for Suddenlink internet?

A: It’s really hard to give a single answer to this question. There’re simply too many great modems and gateways. We can confirm that you should be looking for DOCSIS 3.1 modesms. Motorola, ARRIS, NETGEAR and ARRIS are our top choices when it comes brands. You can find more concrete recommendations in our selection of compatible Suddenlink modems.

Q: Is NETGEAR CM1000 compatible to Suddenlink?

A: NETGEAR CM1000 cable modem is the best DOCSIS 3.1 on the market. This modem is especially great if you want the best value for money. The CM1000 is a fantastic choice for any Suddenlink Internet plan, including a 1 Gig plan.

Q: What’s the difference between DOCSIS 3.0 modem and DOCSIS 3.1?

A: The supported speeds are the most important and significant difference. Only DOCSIS 3.1 modems are capable of supporting 1 Gig service. DOCSIS 3.0 modems are capable of supporting speeds up to 600 Mbps. However, not all DOCSIS3.0modems support these speeds. 600 Mbps is the supported speed for DOCSIS 3.0 with 32×8 channel bonding. If a DOCSIS 3.0 modem has fewer downlink/uplink channels, it’ll support lower speeds.

Q: What’s the difference between a router and a modem?

A: Modems decode the internet signal sent by your ISP. The modem sends the coded signal to your router. The router transmits the signal wirelessly.

Q: Do I need both – a modem and a router?

A: If you have wireless devices that you want to use for internet browsing, then yeah – you definitely need both units (or a gateway, which is a modem and a router in one unit).

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