Your add velocity can be affected by many things. This is why it’s important to put in all your effort to fix the problem. Virgin Media’s DOCSIS-based technology makes it more difficult to fix the add velocity issue. This means that customers only get add speeds on the downlink. We have some great suggestions to speed this up and we are happy to share them with our customers!
Recommendations for Increasing the Velocity of Virgin Media
1. Check to see if you will need to improve your plan
Slow add speeds are a major problem. No web provider can guarantee a fast connection, regardless of the plan you choose. However, different subscription plans provide different add-and-get speeds. This means that your internet connection might not be at the level you desire. If this happens, you should upgrade your plan.
A velocity check is a crucial step to determine if your add velocity is too slow or regular. There are two options: either go online and use the Virgin Media velocity test system. It will be possible to search the corporate website for it.
You can select a velocity type primarily based on your mannequin from the web site. It is a good idea to compare your results to the speed promised by your plan. The add velocity shows how quickly particular information can be uploaded to the internet or hub. These add speeds can be used to send electronic mails, play online games, and import content on social media platforms.
This amount should be as high as possible. It is important to remember that add speeds are not the only aspect of your internet connection. Here are the main issues you need to consider other than add speed:
a. Get Velocity
The obtain velocity shows how quickly the information you need can be downloaded from the internet to your system or hub. You’ll see how quickly you can stream content or access a webpage.
b. The Ping Fee
The latency or ping price is the time taken for information to travel from level A to B. This information is displayed in milliseconds. The ping price should not be higher than the obtain speeds. If you require a larger quantity, the ping cost should be as low as possible. A decrease in latency means that you will get a faster response for online activities such as on-line gaming.
c. Packet Loss
If you are performing online actions, packets (or small models of knowledge) can be sent and received throughout the community. Similar to latency, the quantity should be as low as possible, since a smaller quantity means a stronger connection.
Jitter shows the soundness and variations of intervals between knowledge packets. This is another quantity that must be decreased in order to count on a faster response and a very strong connection.
2. Reset the Hub
Resetting the Virgin Media hub will allow you to fix many issues with your internet connection. You can do this by unplugging the system from the power supply, and waiting a few minutes before plugging it back in. It is important that the hub’s cables are properly connected to their ports. It is best to wait 5-10 minutes before plugging the hub back in again.
3. Transfer the Hub
If there are any disruptions in the system, your indicators can become much weaker. For example, large furniture, walls, ceilings, and corners can all significantly reduce the efficiency of your internet connection. This is why your hub should not be located too close to any of these issues. You should also ensure that the space between you and your hub is as wide as possible. It is also advisable to avoid storing your router in cabinets.
The hub’s add velocity may be negatively affected by digital units, especially those that use Bluetooth. To ensure a strong web connection, you should turn Bluetooth on on all devices that you aren’t using.
Virgin Media also has a system that can help you ensure the strongest possible wi-fi signal potential. The Virgin Media app will help you identify “black spots” within your home. These are areas of the house that Wi-Fi is having difficulty reaching.
Virgin Media Join is required to run this check-out. Once you have it, you can access the testing section to check for blackspots. If the app detects a blackspot that you are not able to repair, you might want to consider purchasing the Clever Wi Fi Hub. The hub is able to extend your wi-fi signal and can also troubleshoot any issues you may have with your internet connection.
4. Gadgets gone!
Overloading the units is one of the main causes of slow add speeds. You can fix this by simply disconnecting the units that you aren’t using. This could be a problem if your family is too large and everyone wants access to the internet. If this is the case, you can only improve your plan. You can do this by visiting My Virgin Media section of the official website.
5. Remove all Malware from Your Machine
Your add speed can be affected by viruses, online threats and other malware. It is important to regularly run scans and remove any potential threats from your computer. Virgin Media Web Safety can also be obtained to protect you from such points.
6. Turn Off VPN
The Digital Personal Community is an easy system to set up and can make it easier to do many things online. It will also give you a secure connection. However, it can slow down your connection. It might be necessary to turn it off for urgent tasks. You could also try turning off your VPN for a few minutes and then turning it back on again to see if the add speed improves.
It doesn’t matter which web provider you choose, an excessive add velocity is vital. It is important to understand how Virgin Media works and to fix any slowdowns in your web actions.
We hope that we were able to help you get your excessive increase velocity back! Virgin Media customer service can help you if you don’t have any suggestions.