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Windows 10 no Internet Access But Internet Works

by stacy

Many internet users report that Windows 10 is not connecting to the internet, but they are able to access the internet. Microsoft released some updates to fix this issue, as well as some Windows 10 versions.

It’s important to know why Windows 10 sometimes doesn’t have internet access when it shows the “no internet access” notification. This way, we can be sure we’re fixing the right thing. As soon as the internet is up and running, let’s talk about how to fix the “no internet access” error message.

Windows 10 Does Not Have Internet Access

Windows 10 may go down without internet access for a variety of reasons. This could be due to your router’s inability to work properly, outdated wireless driver, a problem with DNS server configuration, or power outages from the ISP (Internet Service Provider).

However, the most common reasons we don’t have internet access are:

  • Problems with your service provider: Your provider might be having problems. When you don’t have internet access but you’re connected to your router by Wi-Fi or Ethernet cable, this is usually what’s going on.
  • Your device running Windows 10 might not be able to connect to the internet if there’s an interruption in your device’s power. If you have a router and a modem, there might be a problem with the modem’s power supply. The modem is the one that gives you internet access.
  • Out of date: In addition to not being able to get the internet on your device, the router’s firmware may be out of date.
  • The most common way to fix this is to update the firmware on your router.
  • Drivers that aren’t important any more: If your network adapter is running on a driver that isn’t up to date, it could make your computer not be able to connect to the web. If you want things to work properly, you might need to update these drivers.

No Internet But Internet Works

This error isn’t necessarily a problem that prevents you working on your device, watching movies, or surfing the internet. This is more of an eyesore because it’s just misleading.

There are several registry entries that aren’t set up correctly, which is why the icon says there is no internet access. We’re talking about the registry entries that are linked to the DNS (Domain Name System).

Domain Name System

DNS is extremely useful. Domain names are the key to accessing everything online. These domain names can be used to represent whole networks, servers hosting websites, or services. These names are translated by the DNS into IP addresses.

An IP (Internet Protocol address) is a unique number that can be used to identify everything connected to the internet. An IP address allows us to identify ourselves online and avoid connection conflicts. Our browsers load content using IP addresses.

Windows registry

Registry settings are what allow Windows to operate the way that it does. These are settings for drivers, services and security.

When we install a program, we add it to the registry. This subkey includes information about the program’s settings, options, and the values of that hardware. It also contains instructions on how to start the service, its location, version, and other details.

When we manually remove programs, we can cause registry problems. You can think of it like taking a program out of the Program Files folder. In this case, we’ve deleted all the data about this program and the files that make it work. We haven’t deleted the settings.

So, when we install the same program again, there’s going to be a conflict within the registry. This is only one possible cause of an issue. Registry-related bugs can also occur for many other reasons.

Other reasons this issue persists might be related to our device’s IP address. If you have a cable connection, there may be other hardware issues.

Fixing Internet Access but Internet Works

In Windows 10, the icon shows that there’s no internet access, even though the internet works. We can now figure out how to fix this. There are four solutions to the problem. We can reset the network, run the troubleshooter and tweak the registry. Additionally, we can flush the DNS and renew your IP address.

Windows 10 network reset

Sometimes, all that is needed to reset our Windows 10 device’s network is to simply do it. One simple reset can fix many problems. First, click on the Click the Start buttonGo to Settings. Once you have arrived, it is time to get access. Network & Internet.

Afterwards, you can begin to see the Status You can find out more about our network. Scroll down until you find the blue button. Network reset. After clicking on the button, you’ll see a grey Reset now button. Click it to reinstall all network adapters on your operating system.

network reset windows 10

Once Windows finishes the setup, it’s going to restart your device, and all the network settings will be back to their original state. Don’t worry, all your other system settings will remain intact.

Windows 10 troubleshooter

Windows 10 also has a great troubleshooting tool. You just need to do the same thing, go to Start menuOpen SettingsAccessibility Network & Internet. Once we are there, you can see the status of the network.

Scroll down Advanced network settingsLocate the Network troubleshooter. It should be at the third icon on the top. You can click it and follow the troubleshooting steps till you find a solution. This should resolve the problem.

network troubleshooter windows 10

Edit the Windows 10 registry


This is a more complicated task so we made a list listing the steps that you must take to complete the task. This is the most likely way to solve the problem. You must make sure you have the latest Windows updates installed. If you don’t, follow these steps:

  • Click the Search boxType,? regedit.
  • Click the Registry EditorThat is the first result that comes up in your search.
  • After it has opened, you can go to HKEY_LOCAL_MACHINE.
  • You can click on the next link. SYSTEM > CurrentControlSet > Services > NlaSvc > Parameters > Internet.
  • Double-click ActiveDnsProbeContentMake sure is set correctly
  • For ActiveDnsProbeContentV6You must be certain 2001:4860:4860::8844The value.
  • The ActiveDnsProbeHostshould be dns.google.
  • Assign the dns.googleValue to ActiveDnsProbeHostV6You can also find them here.
  • The ActiveDnsWebProbeHostV6should be www.msftconnecttest.com.
  • EnableActiveProbingShould have a value between 1.
  • Restart your device.

Commands for Windows 10 network

We can also use the Command Prompt command to reset the TCP/IP and flush the DNS. You will need to type cmd Enter the Search box. Right-click on Command Prompt As administrator.

After the command prompt appears, enter these commands and hit the “Enter” button. Enter Each command will be typed. TypeNetsh winsock reset, netsh int ip reset, ipconfig/release, ipconfig/renewAnd ipconfig/flushdns. Once you’re done, everything should be working properly.


Windows 10 does not have internet access. However, we know why and what we can do to fix it. If it doesn’t work, you can contact Microsoft’s support and see if they can help you get it figured out.

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