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Zyxel Router Red Internet Light: Everything You Need to Know

by stacy

There are many top-rated router brands available today. Zyxel routers have a reputation for quality, durability, and performance. These routers have many positive aspects, but there are also some issues, such as the Zyxel router red Internet lamp.

It is important to understand what the red Internet light means on your Zyxel router and what you can do about it. So, let’s begin by finding out what does this light indicate?

Zyxel Router Red Internet Light

What does Zyxel Router red Internet light mean?

The Internet light is an indicator of IP connectivity to the Internet. This light will blink when you send or receive data.

However, when you see a red Internet light on your Zyxel router it indicates that the router can’t connect to the network.

This can be due to many reasons. In the next section, we will discuss these reasons and what you can do about it.

How to Fix The Zyxel Router’s Red Internet Light

Here is a quick list of solutions that have been tested for the Zyxel Router Red Internet Light error. You can fix this problem quickly if you pay attention.

Reboot your Zyxel Router

In a situation where you are seeing a red Internet light, the first thing that you should do is to restart the router. It is simple and efficient and will usually fix the problem.

The first thing you should do is disconnect the router’s electrical outlet. It should be left disconnected for at least 15 minutes before you reconnect it. It should be allowed to restart completely after being connected.

This procedure will clear any errors in the software that have caused the issue and when it boots up again there are high chances that the Internet light won’t be red anymore.

Incorrect Broadband Username and Password

You might have used the wrong password and username for broadband to connect. You can check if you have entered the correct broadband login details to confirm that the problem is not there.

Reset the Router To Factory Settings

You need to be aware of one thing before you do this. You will need to reset your router to factory settings. This will erase all settings you’ve saved such as network name, wifi password, admin password, port forwardeding, etc. This basically means you’ll need to set up the router again from the start, just like you did when you first got it.

We can now move on once you have this information.

Zyxel reset button
  1. Find the reset button at the back. This button isn’t like other buttons, but it’s hidden inside a pin hole. You will need a paperclip or similar to press the button.
  2. Now press the button that corresponds to the object for 20 seconds.
  3. Reset the button.
  4. Wait until you see the Broadband light on. It takes usually only a few seconds.
  5. Your Zyxel router now has the factory settings. Connect it and then set it up again.

After this step, is the Internet light ON? If the Internet light is ON, please contact support.

Get support from your ISP

If the factory reset didn’t help fixing the red Internet light issue, maybe the problem is with your ISP. They might be experiencing problems, an outage or have modified some settings.

Give them a call and they’ll let you know. Your ISP can reset your connection, test the line or troubleshoot/diagnose problems on their side. You will be informed if there are any problems with your ISP’s services. They will also let you know when they expect to resolve the issue.

Zyxel Support

Zyxel support can help you get rid the red internet light if nothing has worked. You can access their Support Policy here. They will be able to assist you with the troubleshooting and fix the Zyxel router’s red Internet light.

Final words

We hope one of these solutions has helped you solve the Zyxel router Red Internet Light problem.

You can see that all solutions are simple to follow, and can be used to solve the problem yourself. Even if you have not been able to solve the problem, there is still hope. Contact the support team.

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